Payment Policy

BRG accepts major credit cards and PayPal. Call (515)465-7710 Mon-Sat 10-4 CST with any questions.

Shipping Policy

BRG will usually ship your item(s) within one business day of payment clearing. Orders received after 4 p.m. are processed on the next business day. Friday, weekend and holiday orders will be processed and ship on the next coming business day.

Return Policy

BRG will accept returns of items in re-sellable condition up to 14 days after delivery. Return shipping is paid by the buyer. A 20% restocking fee applies. If there is an issue with your purchase or shipping damages, please contact BRG at or call our store at (515)465-7710.

Special Order Policy

BRG is pleased to offer custom shop instruments from Buddy Blaze Guitars, Dean USA Custom Shop, and G&L Guitars.  In addition, we will special order merchandise through our regular suppliers as needed by our customers.  
All Custom Shop and Special Orders are subject to:
*Payment in full at the time of the order
*No changes to order after theorder is placed with the manufacturer
*Shipping charges are the responsibility of the customer unless specified at time of purchase
*BRG is not responsible for delays on the part of our vendors.  Every effort will be made to keep the customer informed of any delays, should they occur.